Settings·Napa·Wednesday Apr 29, 2026 · 1:42 PM
MR
Maria R.
Franchisee

Client notification templates

Receipt, reminder, intake, signup, and cancellation messages. Outbound delivery (SMS / email) is gated on the Marketing rebuild — template authoring lives here regardless. Notifications →
Booking lifecycle
5
Booking confirmation
Email + SMS
Last edited 5 days ago by Reggie A.
Active
Appointment reminder · 24 hr
Email + SMS
Last edited 5 days ago by Reggie A.
Active
Appointment reminder · 2 hr
SMS
Last edited 5 days ago by Reggie A.
Active
Cancellation confirmation
Email
Last edited 5 days ago by Reggie A.
Active
No-show follow-up
Email
Last edited 5 days ago by Reggie A.
Draft
Payment + intake
3
Receipt (auto-fired post-payment)
Email
Last edited 5 days ago by Reggie A.
Active
Intake form invite
Email + SMS
Last edited 5 days ago by Reggie A.
Active
Membership signup welcome
Email
Pending Marketing rebuild for outbound delivery
Pending
Lifecycle moments
3
Birthday greeting
Email
Last edited 5 days ago by Reggie A.
Active
Anniversary (1-year member)
Email
Last edited 5 days ago by Reggie A.
Draft
Win-back · 30 days lapsed
Email + SMS
Pending Marketing rebuild for outbound delivery
Pending